In an emergency scenario, the best way to handle a hysterical parent is to:

In an emergency situation, parents may experience a heightened emotional response, which can manifest as hysteria due to fear and concern for their child's well-being. The best approach to managing this scenario involves reassurance and acknowledging their emotions. This demonstrates empathy and understanding, which can help to calm the parent. By listening to their concerns and validating their feelings, you create an environment of trust and support. This not only addresses the parent's emotional state but also allows the focus to remain on the care of the child, as a calmer parent may be more receptive to receiving information about the situation and can help facilitate a more effective response from the ski patrol team.

While other options might attempt to address the parent's emotional state, they don't effectively support the goal of calming them or ensuring they feel heard. Simply telling them to go away would likely exacerbate their distress, while focusing solely on the child's injuries neglects the parent's emotional needs, which are crucial during such a stressful time. Redirecting them outside for fresh air could help in some cases, but it doesn't directly address their immediate emotional turmoil or provide the necessary reassurance that they are looking for.